How Pizza My Heart Manages Delivery Across 30 Locations with Shipday
Pizza My HeartSan Francisco Bay Area, Monterey Bay
4.7
6,000+ businesses
Grow your delivery business without the commissions
Manage deliveries with your own drivers, 3rd-party fleets, or both. Shipday automates dispatch, sends proactive customer updates at every step, and turns happy deliveries into 5-star reviews.
Any driver fleet, one system
No drivers? We connect you to 3rd-party fleets instantly. Have your own? Manage them with full fleet tools. Or set up hybrid dispatch between both.
Grow your brand and customer loyalty
Every delivery builds your brand, with branded tracking pages, custom promotions, and SMS re-engagement that keeps customers coming back.
Automated customer recovery
Catch unhappy customers right after delivery and route their feedback privately before it becomes a public review.
Get more 5-star Google reviews
After every successful delivery, happy customers are asked to leave a Google review, automatically and at the perfect moment.
Trusted by 6,000+ businesses worldwide
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KFC Partners with Shipday to Revolutionize Delivery
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How La Familia Katonah Saves 100+ Hours Per Month with Shipday
La Familia KatonahKatonah, New York
How Lady Lee's Restaurants Transformed Delivery Operations with Shipday
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How Wanisa Home Kitchen Triple Delivery Orders with Shipday
WanisaBrooklyn, NY
How Little Italy Boosted Delivery Efficiency and Customer Satisfaction with Shipday
Little ItalyGroveport, OH
Steak Out Increased Delivery Business by 50% with Shipday
Steak OutNew Jersey
How Zeppe's Pizzeria Went from 4.2 to 4.7 stars on Google with Shipday
Zeppe's PizzeriaCleveland, OH
Available in 30 Languages
- English
- Español
- Français
- Italiano
- Português
- Türkçe
- Русский
- Deutsch
- Română
Restaurants like yours are already doing this
Fast casual, wings, tacos, home kitchens, multi-location groups — not just pizza shops.
50%more delivery revenue
Steak OutNew Jersey
3Xmore delivery orders
Wanisa Home KitchenBrooklyn, NY
90%fewer customer follow-up calls
PizzaHQNewport Beach, CA
How it works
Here’s how delivery works with Shipday
From the moment a customer orders to the review they leave after, here’s the full flow.
- 1
Customer orders from your channel
Your website, app, or phone line. They’re ordering from you.
- 2
Best driver gets assigned
In-house, on-demand, or hybrid, based on rules you set.
- 3
Customer tracks their order under your brand
Your logo, your colors, SMS updates. It feels like your restaurant, because it is.
- 4
Instant feedback from every order
Collect feedback, prompt a Google review, and bring customers back with SMS. The relationship is yours.
- 5
Recovery and repeat orders on autopilot
Unhappy customers get a private follow-up automatically. Happy ones get repeat order reminders, so they come back without you lifting a finger.
If you’re not using Shipday, you’re leaving money, time, and reputation on the table. It’s not optional in 2026 — it’s essential.
Google review capture
Prompt happy customers to leave a Google review after delivery. Route unhappy ones to private feedback first.
SMS campaigns
Re-engage past delivery customers with targeted SMS: new menu items, promotions, and reorder reminders.
Customer data ownership
Every order gives you a name, contact, order history, and address. Build a customer list that’s actually yours.
Refund collection
Recover revenue from third-party delivery issues with a 99% success rate. Our team handles it for you.
Busy restaurant, calm mind, that’s the Shipday advantage.
Branded tracking link
20% faster delivery with a branded experience
Shipday helps your restaurant deliver a seamless, on-brand journey for every order. Give customers real-time tracking updates, promote your offerings with custom ads, and even customize the driver app, so every touchpoint reflects your brand’s promise.
- Real-time delivery tracking link with live updates via SMS
- Custom ads on your customer tracking page
- Customizable Shipday driver app to match your brand
AI auto dispatch
Effortless delivery management with automated solutions
Simplify operations with AI-powered dispatch, flexible delivery options, and access to local drivers, commission-free. Create custom rules to automate and optimize every delivery.
- Automated dispatch between your in-house fleet and 3rd parties
- Fewer delivery delays with optimized driver dispatch
- Advanced AI rule sets so each order is sent the best way
Catering
Seamless catering and large order management
Never miss a catering opportunity with tools built to handle high-value orders effortlessly.
- Deliver large orders on time with catering partners
- Manage your team with an easy-to-use driver app
- Route every order accurately with flexible, automated rules
Reviews
Turn happy customers into 5-star Google reviews
Automatically collect feedback after each delivery and make it effortless for satisfied customers to leave glowing reviews.
- Effortless feedback collection after every delivery
- 5-star review requests sent to happy customers
- Better online visibility with positive reviews
Refunds
Recover refunds effortlessly and save time
Take the hassle out of refunds with AI-powered automation, so you get your money back quickly.
- A 99% success rate without lifting a finger
- No more time-consuming calls to dispute charges
- Real-time notifications on every refund
AI tools
Enhance customer satisfaction with AI-powered solutions
Simplify feedback management and keep improving your food and delivery service with advanced AI features.
- AI that finds patterns in customer reviews and ratings
- Instantly generated responses to customer reviews
- Real-time notifications to stay on top of feedback
Local restaurants love Shipday
Learn how businesses like yours are scaling their operations with Shipday
Shipday helps us exceed expectations with superior delivery services.
Avery Ward, CEO, Little Italy RistoranteGroveport, OH 
We experienced more than 90% reduction in customer follow up calls.
Jason, PizzaHQNewport Beach, CA 
Text reminders and ETAs delight customers; our team easily tracks 45 drivers.
Shannon, Scratch Culinary 
User-friendly software with great customer service. Ideal for delivery needs.
Jennifer Goff, STL Skip The Line
Trusted by businesses and loved by users
4.9/5
4.9/5
4.6/5
4.6/5
Pricing that scales with your deliveries
Pick the plan that fits your fleet. No per-stop fees on paid plans. No credit card required to try.
Country
Branded Elite
Branded tracking, 3rd-party delivery & private reviews.
Starts at$99/mo
Included Orders300
$0.20 per extra order
Business AI Lite
Everything in Elite + AI Operations & Growth Managers, SMS promos.
Starts at$199/mo
Included Orders750
$0.20 per extra order
Business AI
Everything in Lite + AI Receptionist, unlimited orders & multi-location.
Starts at$399/mo
Unlimited orders per location
Professional
Automated dispatch, route optimization & SMS ETAs.
Starts at$49/mo
Included Orders300
$0.10 per extra order
Branded Elite
Everything in Professional + your brand on tracking, driver app & 3rd-party fleets.
Starts at$99/mo
Included Orders300
$0.20 per extra order
Business AI Lite
Everything in Elite + AI Operations Manager & SMS promos.
Starts at$199/mo
Included Orders750
$0.20 per extra order
Business AI
Everything in Lite + geo-fencing & advanced analytics.
Starts at$399/mo
Included Orders1,500
$0.25 per extra order
Professional
Unlimited drivers, route optimization & auto-dispatch.
Starts at$49/mo
Included Orders300
$0.10 per extra order
Branded Elite
Everything in Professional + branded tracking & driver app.
Starts at$99/mo
Included Orders300
$0.20 per extra order
Business AI Lite
Everything in Elite + AI Operations Manager & customer data.
Starts at$199/mo
Included Orders750
$0.20 per extra order
Business AI
Everything in Lite + full AI agent suite, geo-fencing & multi-location.
Starts at$399/mo
Included Orders1,500
$0.25 per extra order
Basic
Core tools to start: driver app, tracking & POD.
Free$0/mo
Included Orders300
Maximum 300 orders per month.
Professional Lite
Live map tracking, auto-dispatch & SMS/WhatsApp notifications.
Starts at$29/mo
Included Orders300
$0.06 per extra order
Branded Elite
Everything in Professional Lite + branded tracking & driver app.
Starts at$99/mo
Included Orders300
$0.20 per extra order
Business AI Lite
Everything in Elite + AI Operations Manager & customer data.
Starts at$199/mo
Included Orders750
$0.20 per extra order
FAQs
Does Shipday charge commissions on deliveries?
No. Shipday is not a delivery service. It’s delivery management software, with a mobile app, that helps you run deliveries with your own drivers or third-party services.
Can customers track their deliveries in real time with Shipday?
Yes. Shipday gives customers live delivery tracking, so they can follow their order in real time. That cuts “where is my order?” calls by up to 90%.
Can Shipday help me manage both in-house drivers and third-party delivery services?
Yes. Shipday lets you manage your own drivers and third-party delivery providers in a single system. You can dispatch orders, track deliveries, and switch between providers without changing your workflow.
Can Shipday work with my existing online store or website?
Yes. Shipday connects with your existing online store or website through built-in integrations. You can manage deliveries using your own drivers or third-party services, all from one place.
How can Shipday help my restaurant get more Google reviews?
Shipday keeps deliveries on time and customers informed with live tracking, and happy customers are more likely to leave a good review. After each delivery, Shipday can also prompt customers to leave a Google review, which boosts your online presence.
What kind of customer support does Shipday offer for restaurant owners?
Shipday’s highly rated support team is available 24 hours a day, every day of the year, to help with any question or issue.
Ready to get started?
Play around with it first, add your team, pay later.