High success rate
Recover refunds with confidence thanks to an industry-leading track record.
- 97–99% success rate on third-party refund claims
- Proven process trusted by thousands of businesses
- Maximize the money you get back
Streamline your 3rd-party refund process, without lifting a finger
Shipday’s Refund Collection service uses AI-powered automation and a dedicated team to recover refunds from third-party delivery platforms with an industry-leading success rate.
4.7
6,000+ businesses
Why it matters
Disputing charges with third-party delivery services is frustrating and time-consuming. Between long customer service calls, manual documentation, and delayed responses, many businesses simply give up and lose money they’re owed. With Shipday, you can hand off the entire process and focus on running your business while we get your money back.
Trusted by 6,000+ businesses worldwide
Now with Shipday, we have everything in one place: order numbers, driver stats, delivery times, and proof of delivery. We’ve never had that level of insight before.
Available in 30 Languages
- English
- Español
- Français
- Italiano
- Português
- Türkçe
- Русский
- Deutsch
- Română
Get your refunds back, no effort required
AI-powered automation
Faster claims with fewer manual steps, driven by automation.
- Streamline dispute resolution with AI
- Reduce errors and delays in processing
- Free your team from repetitive tasks
Hands-off management
Let experts handle disputes, documentation, and follow-ups for you.
- Dedicated refund specialists manage each case
- End-to-end support from claim to resolution
Real-time visibility
Stay informed at every step with instant updates and alerts.
- Notifications for refund status and approvals
- Transparency across the entire process
- Peace of mind without constant follow-ups
How it helps your business
Save time
No more lengthy phone calls or back-and-forth emails with third-party platforms.
Recover more money
Our success rate means fewer missed refunds and more revenue back in your pocket.
Peace of mind
Know your claims are being handled by experts using proven processes.
Better cash flow
Get your refunds quickly so you can reinvest in your business.
Pricing that scales with your deliveries
Pick the plan that fits your fleet. No per-stop fees on paid plans. No credit card required to try.
Country
Branded Elite
Branded tracking, 3rd-party delivery & private reviews.
Starts at$99/mo
Included Orders300
$0.20 per extra order
Business AI Lite
Everything in Elite + AI Operations & Growth Managers, SMS promos.
Starts at$199/mo
Included Orders750
$0.20 per extra order
Business AI
Everything in Lite + AI Receptionist, unlimited orders & multi-location.
Starts at$399/mo
Unlimited orders per location
Professional
Automated dispatch, route optimization & SMS ETAs.
Starts at$49/mo
Included Orders300
$0.10 per extra order
Branded Elite
Everything in Professional + your brand on tracking, driver app & 3rd-party fleets.
Starts at$99/mo
Included Orders300
$0.20 per extra order
Business AI Lite
Everything in Elite + AI Operations Manager & SMS promos.
Starts at$199/mo
Included Orders750
$0.20 per extra order
Business AI
Everything in Lite + geo-fencing & advanced analytics.
Starts at$399/mo
Included Orders1,500
$0.25 per extra order
Professional
Unlimited drivers, route optimization & auto-dispatch.
Starts at$49/mo
Included Orders300
$0.10 per extra order
Branded Elite
Everything in Professional + branded tracking & driver app.
Starts at$99/mo
Included Orders300
$0.20 per extra order
Business AI Lite
Everything in Elite + AI Operations Manager & customer data.
Starts at$199/mo
Included Orders750
$0.20 per extra order
Business AI
Everything in Lite + full AI agent suite, geo-fencing & multi-location.
Starts at$399/mo
Included Orders1,500
$0.25 per extra order
Basic
Core tools to start: driver app, tracking & POD.
Free$0/mo
Included Orders300
Maximum 300 orders per month.
Professional Lite
Live map tracking, auto-dispatch & SMS/WhatsApp notifications.
Starts at$29/mo
Included Orders300
$0.06 per extra order
Branded Elite
Everything in Professional Lite + branded tracking & driver app.
Starts at$99/mo
Included Orders300
$0.20 per extra order
Business AI Lite
Everything in Elite + AI Operations Manager & customer data.
Starts at$199/mo
Included Orders750
$0.20 per extra order
FAQs
Which third-party platforms does Shipday support for refund collection?
We handle refunds from major delivery platforms and third-party order processors. Contact our team for the full list.
Do I need to provide any documentation?
In most cases, no. Our team and automation tools can gather the required information directly from your order and delivery data.
How quickly can I expect to receive my refunds?
Most refunds are processed within days, depending on the third-party platform’s policies.
Is there any cost if a refund isn’t recovered?
No. You only pay when we successfully recover your refund.
Will I still be notified about the refund status?
Yes. You’ll receive real-time updates as soon as a claim is filed, processed, and approved.
Ready to get started?
Play around with it first, add your team, pay later.