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4.77,500+ businesses

Real-Time Delivery Tracking Software in Italy

Best delivery tracking software in Italy. Live GPS tracking, branded customer updates, and real-time driver visibility. Free plan available.

Smiling cafe owner packing a takeaway order, with a 5-star Google review and a 4.8 order rating shown beside her
  • Live delivery map, always on

    Get a live view of every driver and every delivery on one map in Italy. Catch issues and resolve them before your customers ever notice.

  • Live GPS tracking for every driver

    See every driver's location on a live map. Know exactly where each delivery is at all times—no calls, no guessing, no delays.

  • Branded tracking links for customers

    Send customers a live tracking link via SMS the moment their order is dispatched. No apps to download, no support calls to answer.

Trusted by 7,500+ businesses worldwide

  • FFL
  • Greenspoon
  • Pantry Club
  • WZN
  • TMC
  • Our customers love delivery reminders and ETAs, while my team easily tracks all 45 drivers in real time.
    Shannon J.Scratch Culinary
  • We experienced tremendous cost savings by not needing to hire or train in-house drivers full-time.
    CapterraVerified Review

Available in 30 Languages

Shipday app shown in several languages
  • English
  • Español
  • Français
  • Italiano
  • Português
  • Türkçe
  • Русский
  • Deutsch
  • Română
Shipday helps us exceed expectations with superior delivery services.
Avery WardLittle Italy Ristorante

Proof of delivery on every order

Drivers capture photo proof and customer signatures at handoff. No more disputes, no more lost claims.

  • Get more Google reviews

    Collect more 5-star Google reviews from your happy customers and increase your reputation.

  • Actionable AI insights

    Track delivery times, identify slow routes, and optimise your same-day delivery promise with AI analytics.

  • Automate your deliveries

    Route orders to your own drivers or overflow to on-demand couriers during peak hours—all commission-free.

Track every delivery. Delight every customer in Italy.

Customer following her order on a branded Shipday tracking page

Branded tracking link

Branded tracking that keeps customers calm and informed

Customers in Italy want to know where their delivery is. Shipday's branded tracking link gives them a live map, ETA updates, and SMS notifications—reducing missed deliveries and support calls.

  • Real-time delivery tracking link with live updates via SMS
  • Customisable driver app to match your brand
  • Live GPS tracking on every delivery — branded for your business
Shipday auto-assigning an order to a driver or an on-demand courier based on dispatch rules

AI auto dispatch

Full fleet visibility for your operations team

Stop manually matching orders to drivers. Shipday's AI auto-assigns each delivery based on proximity and availability—so your team in Italy responds faster.

  • Automated dispatch between in-house and 3rd-party drivers
  • Reduce delivery delays with optimised routing
  • Advanced AI rule sets to handle every order optimally
Customer leaving a 5-star Google review after her delivery

Reviews

Turn happy customers into 5-star Google reviews

Shipday automatically requests reviews after every tracked delivery in Italy—turning satisfied customers into your best marketing channel.

  • Effortless feedback collection after every delivery
  • 5-star review requests sent to happy customers automatically
  • Boost online visibility with positive reviews
Delivery manager checking drivers’ ratings, orders, and return times in Shipday

Drivers management

Manage your entire delivery team from one dashboard

Track every driver in Italy on a single dashboard. Monitor delivery status, manage assignments, and step in when something goes wrong—in real time.

  • Automate dispatch to in-house or third-party drivers
  • Give drivers optimised routes and delivery instructions
  • Adjust routes and orders in real time with live tracking
Shipday AI drafting a review response and summarising weekly delivery insights

AI tools

Find and fix delivery problems before customers complain

Shipday's AI monitors delivery data and reviews across your operation in Italy, flagging late runs, low ratings, and driver issues before they escalate.

  • Use AI to identify patterns in customer reviews and ratings
  • Receive real-time notifications to stay on top of feedback
  • Instant tracking alerts when deliveries are delayed — before customers call
Business owner with the refunds collected through Shipday

Refund recovery

Recover revenue when third-party drivers fail

When on-demand drivers fail a delivery in Italy, Shipday's automated refund system files claims and follows up—recovering revenue with a 97% success rate.

  • Achieve a 97% success rate without lifting a finger
  • Stay informed with real-time notifications on refund progress
Shipday driver app showing an order, its route, and proof of delivery

Mobile app

A driver app built for your delivery operation

Shipday's driver app gives your team in Italy optimised routes, order details, photo proof capture, and real-time communication—available in 30+ languages.

  • Easy access to order details and delivery instructions
  • Drivers equipped with everything needed for every tracked delivery

Local shops love Shipday

Learn how businesses like yours are scaling their operations with Shipday

  • Shipday helps us exceed expectations with superior delivery services.
    Avery Ward, CEO, Little Italy RistoranteGroveport, OH
  • We experienced more than 90% reduction in customer follow up calls.
    Jason, PizzaHQNewport Beach, CA
  • Text reminders and ETAs delight customers; our team easily tracks 45 drivers.
    Shannon, Scratch Culinary
  • User-friendly software with great customer service. Ideal for delivery needs.
    Jennifer Goff, STL Skip The Line

Trusted by businesses and loved by users

  • 4.9/5

    Shipday rated on Capterra
  • 4.9/5

    Shipday rated on GetApp
  • 4.6/5

    Shipday on the App Store
  • 4.6/5

    Shipday on Google Play

FAQs

Can Shipday optimise multi-stop delivery routes?

Shipday's AI route optimisation plans the fastest multi-stop routes for your delivery fleet in Italy — factoring in delivery windows, driver capacity, and live traffic. Routes are pushed to drivers as turn-by-turn navigation in the app and updated automatically when new deliveries are dispatched.

What is delivery tracking software?

Delivery tracking software lets businesses monitor drivers and shipments in real time. Shipday provides live GPS tracking, automated customer notifications, and photo proof of delivery—used by 5,000+ businesses worldwide.

Does Shipday offer tracking for deliveries in Italy?

Yes. Shipday provides real-time delivery tracking for businesses in Italy and 50+ countries. The driver app supports 30+ languages.

Can I use Shipday for free?

Yes. Shipday's Starter plan is free forever, covering 300 orders per month with up to 10 drivers. Try the Professional plan free for 30 days—no credit card required.

Can Shipday track both my own drivers and on-demand couriers?

Yes. Shipday tracks your own drivers and on-demand couriers (like DoorDash Drive) in a single dashboard—giving you complete visibility regardless of who's making the delivery.

Can Shipday automate my deliveries?

Yes. Set up no-code automation rules in minutes—from auto-dispatch to customer notifications—and let Shipday handle the rest.

Ready to get started?

Play around with it first, add your team, pay later.