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4.77,500+ businesses

Complete Delivery Management Software in Italy

Top delivery management software in Italy. Automate dispatch, optimise routes, and track deliveries in real time. Commission-free. Free plan available.

Smiling cafe owner packing a takeaway order, with a 5-star Google review and a 4.8 order rating shown beside her
  • Complete delivery visibility

    Manage your entire delivery operation in Italy from one dashboard. Real-time order status, driver tracking, and automated dispatch — all in one place.

  • Automate your entire delivery operation

    Set dispatch rules once and let AI handle the rest. Assign drivers, optimise routes, and send customer notifications automatically.

  • Full visibility across your fleet

    Track every driver and every order in real time from a single dashboard. Spot delays before customers do.

Trusted by 7,500+ businesses worldwide

  • FFL
  • Greenspoon
  • Pantry Club
  • WZN
  • TMC
  • Our customers love delivery reminders and ETAs, while my team easily tracks all 45 drivers in real time.
    Shannon J.Scratch Culinary
  • We experienced tremendous cost savings by not needing to hire or train in-house drivers full-time.
    CapterraVerified Review

Available in 30 Languages

Shipday app shown in several languages
  • English
  • Español
  • Français
  • Italiano
  • Português
  • Türkçe
  • Русский
  • Deutsch
  • Română
Shipday helps us exceed expectations with superior delivery services.
Avery WardLittle Italy Ristorante

Integrate with your existing tools

Connect Shipday to your POS, online store, or ordering system via pre-built integrations or open API.

  • Get more Google reviews

    Collect more 5-star Google reviews from your happy customers and increase your reputation.

  • Actionable AI insights

    Track delivery times, identify slow routes, and optimise your same-day delivery promise with AI analytics.

  • Automate your deliveries

    Route orders to your own drivers or overflow to on-demand couriers during peak hours—all commission-free.

Complete delivery management. Built for Italy.

Customer following her order on a branded Shipday tracking page

Branded tracking link

Give customers branded, real-time order updates

Customers in Italy expect to know exactly when their delivery arrives. Shipday's branded tracking page delivers live ETAs, map views, and SMS updates—under your brand.

  • Real-time delivery tracking link with live updates via SMS
  • Customisable driver app to match your brand
  • Your brand on every delivery — tracking page, driver app, and customer updates
Shipday auto-assigning an order to a driver or an on-demand courier based on dispatch rules

AI auto dispatch

Let AI handle dispatch so your team can focus on operations

Shipday's AI automatically assigns orders to the right driver, optimises multi-stop routes, and overflows to on-demand couriers when your in-house team is at capacity.

  • Automated dispatch between in-house and 3rd-party drivers
  • Reduce delivery delays with optimised routing
  • Advanced AI rule sets to handle every order optimally
Customer leaving a 5-star Google review after her delivery

Reviews

Turn happy customers into 5-star Google reviews

Shipday automatically requests reviews after every delivery in Italy—turning routine handoffs into reputation-building moments that drive new business.

  • Effortless feedback collection after every delivery
  • 5-star review requests sent to happy customers automatically
  • Boost online visibility with positive reviews
Delivery manager checking drivers’ ratings, orders, and return times in Shipday

Drivers management

Manage your entire delivery team from one dashboard

Whether you run 2 drivers or 200, Shipday gives you full visibility into every delivery in Italy. Track locations, manage shifts, and handle on-demand overflow from a single screen.

  • Automate dispatch to in-house or third-party drivers
  • Give drivers optimised routes and delivery instructions
  • Adjust routes and orders in real time with live tracking
Shipday AI drafting a review response and summarising weekly delivery insights

AI tools

Find and fix delivery problems before customers complain

AI scans every review and delivery metric across your operation in Italy to surface patterns: late deliveries, performance gaps, and driver issues—so you fix them before they cost you customers.

  • Use AI to identify patterns in customer reviews and ratings
  • Receive real-time notifications to stay on top of feedback
  • Stay ahead of delivery issues before they reach your customers
Business owner with the refunds collected through Shipday

Refund recovery

Recover revenue when third-party drivers fail

When an on-demand courier delivers late or damages goods, Shipday's automated refund system files and follows up on claims—recovering revenue with a 97% success rate.

  • Achieve a 97% success rate without lifting a finger
  • Stay informed with real-time notifications on refund progress
Shipday driver app showing an order, its route, and proof of delivery

Mobile app

A driver app built for your delivery operation

Shipday's driver app gives your team in Italy everything they need: optimised routes, delivery instructions, photo proof capture, and real-time communication—available in 30+ languages.

  • Easy access to order details and delivery instructions
  • A driver app as professional as your delivery management operation

Local shops love Shipday

Learn how businesses like yours are scaling their operations with Shipday

  • Shipday helps us exceed expectations with superior delivery services.
    Avery Ward, CEO, Little Italy RistoranteGroveport, OH
  • We experienced more than 90% reduction in customer follow up calls.
    Jason, PizzaHQNewport Beach, CA
  • Text reminders and ETAs delight customers; our team easily tracks 45 drivers.
    Shannon, Scratch Culinary
  • User-friendly software with great customer service. Ideal for delivery needs.
    Jennifer Goff, STL Skip The Line

Trusted by businesses and loved by users

  • 4.9/5

    Shipday rated on Capterra
  • 4.9/5

    Shipday rated on GetApp
  • 4.6/5

    Shipday on the App Store
  • 4.6/5

    Shipday on Google Play

FAQs

Can Shipday optimise multi-stop delivery routes?

Shipday's AI route optimisation calculates the most efficient multi-stop routes for delivery drivers in Italy within seconds — no manual planning needed. Assign your orders and Shipday routes your fleet automatically. Drivers follow turn-by-turn navigation in the app, and routes update as new orders arrive.

What is delivery management software?

Delivery management software helps businesses plan, dispatch, track, and manage deliveries. Shipday automates the entire process from order receipt to customer confirmation.

Does Shipday work for businesses in Italy?

Yes. Shipday is used by 5,000+ businesses across Italy and worldwide. The platform and driver app support 30+ languages.

Can I use Shipday for free?

Yes. Shipday's Starter plan is free forever, covering 300 orders per month with up to 10 drivers. Try the Professional plan free for 30 days—no credit card required.

Does Shipday support both in-house and third-party drivers?

Yes. Shipday lets you dispatch to your own drivers and automatically overflow to on-demand couriers like DoorDash Drive or local services when needed.

Can Shipday automate my deliveries?

Yes. Set up no-code automation rules in minutes—from auto-dispatch to customer notifications—and let Shipday handle the rest.

Ready to get started?

Play around with it first, add your team, pay later.